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| About Us | Utah Code 54 | PSC Rules | Forms | Contact Us | FAQs |
HOW DO I GET HELP PAYING MY UTILITY BILLS?
The Division of Public Utilities cannot physically assist any party with the payment of their utility bills. The Division of Public Utilities may intervene, and possibly mediate the informal complaint process where the utility may have violated Utah State Statute, Utah Public Service Commission Rules, or the Utility's published tariffs. The Division of Public Utilities can refer the party to programs administered by public agencies or in conjunction with the utilities themselves, that may assist the party in applying for utility payment assistance.
HOME ENERGY ASSISTANCE TARGET (HEAT)
The HEAT program is Utah's version of the federal LIHEAP program (Low Income Home Energy Assistance Program). funded 100% by the Federal Government through the U.S. Department of Health and Human Services and administered by the Utah State Department of Community and Culture (DCC). It is designed to assist eligible households to meet the rising costs of home heating by either electricity or natural gas. There is also a LOW INCOME WEATHERIZATION ASSISTANCE PROGRAM, administered by the same State office that can assist eligible parties to make their homes more energy efficient.
More Information
How to apply
Application
WEATHERIZATION ASSISTANCE PROGRAM
This program is also administered by the Utah State Department of Community and Culture. It is administered through nine government and nonprofit agencies across the state, enables qualified low-income individuals and families to make their homes more energy efficient and reduce utility costs. Individuals, families, elderly people (age 60 or older), and the handicapped that are at or below 125 percent of the current federal poverty income guidelines are eligible for the Weatherization Assistance Program.
More Information.
HOME ENERGY LIFELINE PROGRAM (HELP)
This program is also administered by the Utah State Department of Community and Culture, and is designed to assist eligible households to meet the rising costs of home electric energy.
You can obtain more information about these programs by contacting Sherm Roquiero at (801) 538-8644, Rosalinda Tsosie at (801) 538-8621 or Eva Salazar at (801) 538-8642 with Community and Economic development or the Energy Hotline 1-800-662-3633. Click here to visit their website.
Salt Lake County:
Heat 801-521-6107
Weatherization 801-359-2444Tooele County:
Heat 435-833-9766
Weatherization 801-359-2444Utah, Wasatch and Summit Counties:
Heat 801-377-0066
Weatherization 373-8333 x 117Davis, Morgan and Weber Counties:
Heat 801-394-9774
Weatherization 435-451-3256Box Elder, Cache and Rich Counties:
Heat and Weatherization 435-752-7242Juab, MIllard, Sanpete, Sevier, Piute and Wayne Counties:
Heat and Weatherization 435-896-9222Beaver, Iron, Washington, Garfield and Kane Counties:
Heat and Weatherization 435-673-3548Dagget, Duchesne and Uintah Counties:
Heat and Weatherization 435-722-4518San Juan, Grand, Emery and Carbon Counties:
Heat and Weatherization 435-637-7323
UTAH TELEPHONE ASSISTANCE PROGRAM (UTAP or Lifeline)
Under the Public Service Commission Rule R746-341-1 you may be eligible for a discount on monthly local phone service and one-time hook-up fees. It is funded through the Universal Services Fund (USF) approved by the Federal Communications Commission (FCC) and the State of Utah. It provides a discount of approximately $13.25 a month for low-income households (135% of the federal poverty limit) with landline telephones and a 50% (up to $30) Link-Up discount for low-income households who desire to install a landline telephone in their home. As of June 2006, the Utah Lifeline program had over 29,000 participants.
More Information
Eligibility - Do You Qualify?
UTAP Application
Contact Information:
Shauna Springer 530-6433 sbenvegnu@utah.gov
Eva Salazar 538-8642 esalazar@utah.govOTHER POSSIBLE SOURCES OF ASSISTANCE:
- Southeastern Utah Association of Government's Heat Program
- Questar Gas assistance link
- The American Red Cross also administers their own 'Emergency Utility Assistance Programs'. They are REACH, LEND A HAND and Salt Lake City WATER ASSIST. For more information contact the American Red Cross office nearest you.