Utah Department of Commerce - Division of Public Utilities
Utah - Life Elevated
Home Electric Telecom Natural Gas Water & Sewer Pipeline Railroad Public Service Commission

HOW DO I GET HELP PAYING MY UTILITY BILLS?

The Division of Public Utilities cannot physically assist any party with the payment of their utility bills. The Division of Public Utilities may intervene, and possibly mediate the informal complaint process where the utility may have violated Utah State Statute, Utah Public Service Commission Rules, or the Utility's published tariffs. The Division of Public Utilities can refer the party to programs administered by public agencies or in conjunction with the utilities themselves, that may assist the party in applying for utility payment assistance.

HOME ENERGY ASSISTANCE TARGET (HEAT)

The HEAT program is Utah's version of the federal LIHEAP program (Low Income Home Energy Assistance Program). funded 100% by the Federal Government through the U.S. Department of Health and Human Services and administered by the Utah State Department of Work Force Services (DWS). It is designed to assist eligible households to meet the rising costs of home heating by either electricity or natural gas. There is also a LOW INCOME WEATHERIZATION ASSISTANCE PROGRAM, administered by the same State office that can assist eligible parties to make their homes more energy efficient.

HEAT Information
How to apply
Application Instructions
Application


WEATHERIZATION ASSISTANCE PROGRAM

This program is also administered by the Utah State Department of Work Force Services (DWS). It is administered through nine government and nonprofit agencies across the state, enables qualified low-income individuals and families to make their homes more energy efficient and reduce utility costs. Individuals, families, elderly people (age 60 or older), and the handicapped that are at or below 125 percent of the current federal poverty income guidelines are eligible for the Weatherization Assistance Program. Contact Brad Carpenter (801) 209-5764 or Matt Turner (801) 468-0155

More Information.


HOME ENERGY LIFELINE PROGRAM (HELP)

This program is also administered by the Utah State Department of Work Force Services (DWS), and is designed to assist eligible households to meet the rising costs of home electric energy.

You can obtain more information about these programs by contacting Energy Hotline 1-(800) 468-0069. Click here to visit their website.

Salt Lake County:
      Heat 801-521-6107
      Weatherization 801-359-2444

Tooele County:
      Heat 435-833-9766
      Weatherization 801-359-2444

Utah, Wasatch and Summit Counties:
      Heat 801-377-0066
      Weatherization 373-8333 x 117

Davis, Morgan and Weber Counties:
      Heat 801-394-9774
      Weatherization 435-451-3256

Box Elder, Cache and Rich Counties:
      Heat and Weatherization 435-752-7242

Juab, MIllard, Sanpete, Sevier, Piute and Wayne Counties:
      Heat and Weatherization 435-896-9222

Beaver, Iron, Washington, Garfield and Kane Counties:
      Heat and Weatherization 435-673-3548

Dagget, Duchesne and Uintah Counties:
      Heat and Weatherization 435-722-4518

San Juan, Grand, Emery and Carbon Counties:
      Heat and Weatherization 435-637-7323

UTAH TELEPHONE ASSISTANCE PROGRAM   (UTAP or Lifeline)

Under the Public Service Commission Rule R746-341-1 you may be eligible for a discount on monthly local phone service. It is funded through the Universal Services Fund (USF) approved by the Federal Communications Commission (FCC) and the State of Utah. As of August 1, 2012, the program provides a discount of approximately $12.75 a month for low-income households (135% of the federal poverty limit) with landline telephones and $9.25 for approved wireless telephones. As of July 1, 2012, the Utah Lifeline program had over 44,500 + landline and wireless participants.

More Information
UTAP Application
Lifeline Providers in Utah

Contact Information:
Rosalinda Tsosie (801) 526-9294 rtsosie@utah.gov
Shauna Springer (801) 530-6433 sbenvegn@utah.gov

OTHER POSSIBLE SOURCES OF ASSISTANCE: